Privacy and Refund policies

Privacy Policy

Your personally identifiable information provided to us during order placement and fulfillment process (name, delivery address, contact phone number in certain cases) will not be sold, exchanged, transferred, or given to any other party for any reason whatsoever, other than for the purpose of shipping the purchased product. In other words, the minimum required above information will only be used to fill your order.

Important to note that this website does not store any personal data and does not process any payments: after order agreeing payment is to be done at online payment processing operator in its secure environment.

Refund Policy

Due to the fact that the market specificity of Exogoods online store is to deal with custom, non-mass, or pure unique products only, they inherently can not be sold from the stock of ready goods. That could not be even possible in this case. They have to be carefully picked among short selection of local sources and redeemed especially for you with no possibility for us to return them back. More than that, most of items are produced or tailored especially and only for you according to your individual and unique demands and preferences like model/color/measurements and can not fit anyone else, but you. Thus, due to these critical reasons returns/refunds are not offered, so be attentive when making your choice.

Our well-illustrated online catalogue contains clear, detailed, and sufficient descriptions, plus required additional info can be provided during pre-ordering correspondence process by request. All ready items quality and conformity are carefully checked and nothing can be sent in case our demands to the result are not satisfied.

But even in case by certain clear reason you are not satisfied with your order we are always open for the dialog and ready to offer you noticeable discount on any your next order.

Import taxes and duties

International orders being entering some countries may need to proceed import customs clearance, so prior to placing an order buyer worth to check at its national customs and affiliated authorities whether its order will incur any import duties, taxes, or other related charges and/or require any import permits or allowances. Despite our efforts to minimize those potential expenses, all extra costs of that kind in case they arise and entailed delays in delivery is a responsibility of a buyer.

Your Consent

By using this website you fully consent to the above.

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